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SeniorsBC

Home and Community Care

Home and Community Care (HCC) services provide a range of health care and support services for eligible (adult) residents who have acute, chronic, palliative or rehabilitative health care needs.  HCC services include Assisted Living, Home Support and Choice in Supports for Independent Living, Residential Care and Hospice Palliative End-of-Life Care, as well as Home Care Nursing and Community Rehabilitation, Adult Day Services and Case Management services.

Access to publicly funded home and community care services is through the home and community care teams in each of the regional health authorities.

Case Management

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Case managers provide a detailed assessment of individual clients, and work with the client and family to determine the priorities for care, provide education to the client and caregiver and to identify the nature, intensity and duration of services that would best meet the client’s needs and to arrange access to services as required. The case manager maintains contact with the client and family to make any necessary adjustments if the client’s care needs change. Case management services are free of charge to clients.

Home Support

Home support services provide assistance with the tasks of daily living for people with chronic illnesses, disabilities, progressive medical conditions, as well as those with short term acute care or palliative care needs. 

Choice in Supports for Independent Living

Choice in Supports for Independent Living (CSIL) is an alternative self managed model available for clients who want more flexibility in arranging their approved home support services. 

Home Care Nursing and Community Rehabilitation Services

Home care nursing and community rehabilitation are professional care services, delivered to clients in the community by registered nurses and rehabilitation therapists, such as physiotherapists, occupational therapists, respiratory therapists, and nutritionists.

Adult Day Centres

Adult day programs provide supportive group programs for seniors and adults with disabilities to help maintain social networks in the community. They also provide personal care and recreation therapy services, and offer family members a break from the challenges of caregiving.

Assisted Living

Assisted living is a housing arrangement that consists of a private housing unit with a lockable door, hospitality services and personal care services.

Visit the Office of the Assisted Living Registrar website to search for facilities by community or by Health Authority.

Residential Care Services

Residential care facilities provide 24-hour professional nursing care and supervision in a protective, supportive environment for people who have complex care needs and can no longer be looked after in their homes. 

Resident and/or family councils can be an important way for residents, families and care staff to connect with each other within the residential care setting.

For more information on residential care, or to search for care facilities by community or Health Authority, visit the Community Care Licensing Branch website.

B.C.'s Health Authorities post inspection reports of care facilities on their websites.

Hospice Palliative End-of-Life Care

Hospice Palliative End-of-Life Care provides a range of specialized care services for individuals with a life limiting condition focused on preserving the individual’s comfort, dignity and quality of life. 

End-of-life care is supportive and compassionate care provided during the remaining days, weeks or months of a client’s life. It is provided wherever the client is living -- in their home, in hospital, a hospice, residential care facility or an assisted living residence.

Obtaining Services 

Ministry of Health Home and Community Care (HCC) website provides additional information on obtaining and using HCC services, including:

HCC also provides A Guide to Your Care, a helpful document for seniors, caregivers and family members.

Home and Community Care Services in your area

Your Health Authority can provide you with more information about HCC services offered locally.